Any Mala that has been worn, including bracelets and necklaces, cannot be returned, as it carries specific energy qualities linked to the person who wore it.
New items can be returned / exchanged within fourteen (14) days following delivery. Shipping and handling fees are not covered and are the responsibility of the buyer.
If you’ve received the wrong item, we will cover the shipping fees to send it again.
We accept product returns for our merchandise under the following conditions:
- Returns must be made within fourteen (14) days following delivery
- Any merchandise cannot have been used, washed, or modified; the labels must be attached to the product and proof of payment must be included in the return
- All our products will be inspected
- Initial shipping fees cannot be refunded
The Living Yoga boutique doesn’t cover custom duty, import fees, or any other fees incurred by the return. The buyer is responsible for all these fees. Please send your returns through regular mail (Canada Post, USPS, etc.). If you send us a return through a delivery company (UPS, FedEx, etc.), any brokerage fees will be billed to the buyer.